Avaya Telephone Systems

 

Learn how your business can obtain 99.999% uptime with Avaya’s World Class Unified Communication systems.

 

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Cloud Communication

 

QTS can show you how to elevate and decentralize your business communication system, and enjoy the advantages of Cloud based telephony services.

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Hosted / Managed Telephones

 

Don’t have an IT department or the infrastructure to support an advanced Unified Communication platform? QTS can help.

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PBX Repair Services and Maintenance

 

Find out how your business can ensure uptime with a QTS Maintenance contract or provide expert repair services.

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Structured Cabling CAT5/6 & Fiber

Moving? QTS can ensure your new location will be ready to support the demands of today’s networks.  Anything from a single new wire run to designing a new computer room, QTS is here to assist.

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Call Recording and Contact Center

 

You can’t manage what you can’t measure! Ensure your customer’s are receiving the support and experience you expect? QTS can show you how to monitor, measure and manage your contact center.

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Automated Voice Response System – Proactive outreach

Improve your businesses bottom line and improve your client’s satisfaction by providing automated or self-service access to your products and services.  Increase revenues by proactively contacting prospective clients.

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Read Our Latest Blogs

Questions About Cloud Services that Every Company Should Ask Itself

The cloud is an amazing tool.

It allows you to almost instantaneously access your data from anywhere in the world in one of the most secure ways possible.

It allows whole companies to store and share data among employees and C level executives with ease and it allows you to more easily secure your data.

However, the cloud is not without its issues.

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Questions About Cloud Services Every Company Should Ask Itself Part II

The world is advancing at a rapid pace. A few short years ago, the idea that you could access company data from just about anywhere in the world was nothing more than a...
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As The Cloud Grows So Do Security Concerns

The cloud has brought about an unprecedented method for storing, securing, and accessing data. In the few short years since its inception, the cloud has grown at...
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Phone System Features

Automatic Callback

When the line is busy, this feature allows you to automatically call customers back as soon as the line is free.

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Call Recording

Never misplace important information again. With call recording, you will have all of your important calls stored for safekeeping.

Dial Emergency

Dial emergency is an IP Office Short Code and, permits certain numbers to be dialed regardless of call barring or a phone being logged out.

Call Coverage

If you have an unanswered call, you can now have it sent to another extension before it is forwarded or goes to voicemail.

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Maximum Call Length

If you need to keep your calls within a certain time frame, you can now do so on any time the phone is on a public network or cellular plan.

Telecommuter Mode

Perfect for salesman who work outside of the office. This feature allows users to make and receive calls from an external number as if they were in the office.

Responsive, High Quality Customer Service

At QTS, we understand the importance of customer service, and we treat every single one of our customers like a new member of our family. We guarantee the most responsive customer service in the industry, working with you in real time to ensure that all your needs are met as quickly and professionally as possible.

No More Delays or Preventable Downtime

In business, time is money. Preventable delays and long downtime are not only frustrating, but highly costly, especially in businesses where rapid response time is a must. At QTS we offer the best services in the industry, eliminating downtime and delays while providing highly competitive pricing.

Real Time Solutions for Real Time Problems

Over the past decade and a half, we have gained a tremendous amount of trust from our customers. Not only because we offer amazing products and understand the technology inside and out, but also because we help find real world solutions to our customer’s IT problems.

Cost Efficient Cloud Services

If you are looking to cut unnecessary costs and reduce your phone bill until you barely even remember it exists, we offer top quality cloud services to help you cut costs without cutting any corners

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