Avaya Telephone Systems

 

Learn how your business can obtain 99.999% uptime with Avaya’s World Class Unified Communication systems.

 

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Cloud Communication

 

QTS can show you how to elevate and decentralize your business communication system, and enjoy the advantages of Cloud based telephony services.

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Hosted / Managed Telephones

 

Don’t have an IT department or the infrastructure to support an advanced Unified Communication platform? QTS can help.

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PBX Repair Services and Maintenance

 

Find out how your business can ensure uptime with a QTS Maintenance contract or provide expert repair services.

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Structured Cabling CAT5/6 & Fiber

Moving? QTS can ensure your new location will be ready to support the demands of today’s networks.  Anything from a single new wire run to designing a new computer room, QTS is here to assist.

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Call Recording and Contact Center

 

You can’t manage what you can’t measure! Ensure your customer’s are receiving the support and experience you expect? QTS can show you how to monitor, measure and manage your contact center.

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Automated Voice Response System – Proactive outreach

Improve your businesses bottom line and improve your client’s satisfaction by providing automated or self-service access to your products and services.  Increase revenues by proactively contacting prospective clients.

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Read Our Latest Blogs

Virtual Office—Sounds Fancy, but What Is It?

Great Question. Many have heard of virtual offices, but few know what they are—or how they can benefit businesses. That’s why we’ve created this post: to explain to you...
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Make More Money by Using 3 Great Phone System Features

Nowadays, businesses don’t place much emphasis on phone calls.“They’re outdated” “They’re outdated” “Emails are better”“They take too much time” “They take too much...
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Top Reasons to Invest in the Cloud… Yesterday Part II

If you are not currently using cloud services to streamline your company’s security, data, and customer service… Then stop reading this article and go do...
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Phone System Features

Automatic Callback

When the line is busy, this feature allows you to automatically call customers back as soon as the line is free.

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Call Recording

Never misplace important information again. With call recording, you will have all of your important calls stored for safekeeping.

Dial Emergency

Dial emergency is an IP Office Short Code and, permits certain numbers to be dialed regardless of call barring or a phone being logged out.

Call Coverage

If you have an unanswered call, you can now have it sent to another extension before it is forwarded or goes to voicemail.

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Maximum Call Length

If you need to keep your calls within a certain time frame, you can now do so on any time the phone is on a public network or cellular plan.

Telecommuter Mode

Perfect for salesman who work outside of the office. This feature allows users to make and receive calls from an external number as if they were in the office.

Responsive, High Quality Customer Service

At QTS, we understand the importance of customer service, and we treat every single one of our customers like a new member of our family. We guarantee the most responsive customer service in the industry, working with you in real time to ensure that all your needs are met as quickly and professionally as possible.

Phone Systems

No More Delays or Preventable Downtime

In business, time is money. Preventable delays and long downtime are not only frustrating, but highly costly, especially in businesses where rapid response time is a must. At QTS we offer the best services in the industry, eliminating downtime and delays while providing highly competitive pricing.

Real Time Solutions for Real Time Problems

Over the past decade and a half, we have gained a tremendous amount of trust from our customers. Not only because we offer amazing products and understand the technology inside and out, but also because we help find real world solutions to our customer’s IT problems.

QTS Communications
Cloud Services

Cost Efficient Cloud Services

If you are looking to cut unnecessary costs and reduce your phone bill until you barely even remember it exists, we offer top quality cloud services to help you cut costs without cutting any corners

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