What Traits Make A Successful Call Center Agent?

What Traits Make A Successful Call Center Agent?

When iPhone brought out Siri, everyone was stunned by how personal she is and there’s no doubting the technology of Siri has continued to improve. Siri helps you do basic tasks, but let’s be honest, the best call center agents are going to have a job for a long time...

How To Set Up People Who Want To Work From Home

How To Set Up People Who Want To Work From Home

Virtual home offices are becoming more and more common nowadays. If people can be just as productive, if not more so, working from home there is plenty of upside to letting them work from home full time. Depending on the role, this could become a location independent...

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