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Avaya Emerges from Chapter 11 Debt Restructuring.

December 15, 2017 Avaya has officially completed its debt restructuring process and started a new chapter. On behalf of the entire Avaya team, I want to thank you, for your support and trust throughout this process. Your commitment is at the foundation of our current...

The Internet of Things and Education

The Internet of Things and Education

The Internet of Things, or IoT, is a phrase that many people hear but may not know exactly what it means. As the world becomes more and more connected, it’s important to understand how things are connected through technology. Basically, the Internet of Things refers...

Ways to Kick Customer Experience Up a Notch

Ways to Kick Customer Experience Up a Notch

So you think you’ve got it down when it comes to good customer experience. But are you offering a top-of-the-line, memorable, unbelievable customer experience? Are your customers praising the quality service they receive from your team? Do you have return customers on...

How to Create a Thriving Company Culture

How to Create a Thriving Company Culture

So last week we discussed the importance of creating a company culture of extreme customer service (and exactly how to go about doing this). This week, we are going to take that topic one step further and discuss how you can create a thriving company culture that...

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