Every business has customers and every business has customers wanting to contact them. Therefore within every business there is a “contact center”. QTS helps businesses understand how to support, manage and measure every interaction you have with your customers. Make sure that each time you interact with your customers you leave them feeling astonished. Knowing how to take control of this important function will differentiate your business from your competition. Avaya Aura® and IP Office Contact Center Applications allows organizations to leverage current and past call information to deliver continuous, context-sensitive customer care. Understand your customers experience Cradle to Grave.
Large Business Systems:
Small Business Systems:
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