UPTIVITY – Call Recording and Workforce Optimization

QTS is a Colorado Preferred vendor for Uptivity (formerly Call Copy)

Uptivity Offers Colorado Businesses not only Ad-Hoc / Compliance Call Recording solutions, but also key performance management capabilities.

Empower your management team with analytics that improve training, staffing and customer engagement.  Stop managing reactively and start proactively improving business resources and customer satisfaction.

Learn more about Uptivity and their portfolio of offerings.

Core Workforce Optimization Modules

• Call Recording
• Coaching & Training
• Quality Management

Optional Workforce Optimization Modules or Stand-Alone Products

• Insight by Uptivity — Performance Management
• Clarity by Uptivity — Workforce Management

Optional Workforce Optimization Modules

• Desktop Analytics
• Desktop Recording
• Speech Analytics
• Surveys