303-785- 6300 info@qtscom.com

Incontact – Call Recording and Workforce Optimization

QTS is a Colorado Preferred vendor for Incontact (formerly Call Copy/Uptivity)

Incontact Offers Colorado Businesses not only Ad-Hoc / Compliance Call Recording solutions, but also key performance management capabilities.

Empower your management team with analytics that improve training, staffing and customer engagement.  Stop managing reactively and start proactively improving business resources and customer satisfaction.

Learn more about Uptivity and their portfolio of offerings.

Core Workforce Optimization Modules

Optional Workforce Optimization Modules or Stand-Alone Products

Optional Workforce Optimization Modules

 

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