For immediate support or repair services in Colorado, please call us at 303-785-6300.
For customers with an active QTS service contract who are contacting us after hours, an on-call technician will be notified and will respond within two hours for major outages. Responses to minor outages will occur the next day by 5pm.
Email us at firstname.lastname@example.org or use the form to send us a message (we will respond to emailed requests during normal business hours).
For customers with an active Avaya IPOSS Contract, please contact Avaya Support at http://support.avaya.com.
QTS offers complete remote technical support, onsite technicians, installation services and administrator/user training.
- Merlin / Merlin Magixs (Limited Support – Manufacture EOS)
- Partner Line (Limited Support – Manufacture EOS)
- Definity, Prologixs, Communications Manager <= Release 9 (Limited Support – Manufacture EOS)
- IP Office 400, IP Office 500 V1 <= Release 9 (Limited Support – Manufacture EOS)
Learn why your business should protect itself with a QTS Maintenance Service Offering
We offer Repair and Replacement services as well as Disaster Crash Kits. In most cases we can return any business back to a serviceable level within hours.