Support

**For immediate support or repair services in Colorado, please call us at 303-785-6300.**

For customers with an active QTS service contract who are contacting us after hours, an on-call technician will be notified and will respond within two hours for major outages. Responses to minor outages will occur the next day by 5pm.

Email us at [email protected] or use the form to send us a message (we will respond to emailed requests during normal business hours).

For customers with an active Avaya IPOSS Contract, please contact Avaya Support at http://support.avaya.com.

QTS offers complete remote technical support, onsite technicians, installation services and administrator/user training.

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Heritage Systems:

Merlin / Merlin Magixs (Limited Support – Manufacture EOS)
Partner Line (Limited Support – Manufacture EOS)
Definity, Prologixs, Communications Manager <= Release 9 (Limited Support – Manufacture EOS)
IP Office 400, IP Office 500 V1 <= Release 9 (Limited Support – Manufacture EOS)

Learn why your business should protect itself with a QTS Maintenance Service Offering

We offer Repair and Replacement services as well as Disaster Crash Kits. In most cases we can return any business back to a serviceable level within hours.